Services - Business Process Analysis
Click here for a more detailed discussion on business processes analysis.
Methods, Procedures and Standards.
Capiro can help you develop your approach towards business process analysis.
The service will include supply of an approach, standards, techniques, procedures and guidelines tailored to your environment.
Capiro can also advise on the use of a supporting tool set.
Business Process Analysis - Identifying business processes
Normally done during pre-project work or as a part of a dedicated business process project, Capiro process analysts facilitate or participate in workshops to identify the end to end processes.
Deliverables:
- List of end to end business processes and major activities, triggering events, outcomes (results), stakeholders and organisation units involved and other relevant information.
- Process goals.
- Relationships between processes.
The deliverables from this activity are input to further business process analysis.
Business Process Analysis - Analyse the 'As-Is' processes
The objective is to understand the current processes. Capiro business consultants can help you to achieve the following:
Deliverables
- Process maps to illustrate the current workflows to an appropriate level of detail.
- Mapping of scenarios as relevant.
- Identification and commentary on current use cases.
- Assessment of performance against targets.
- Identification of opportunities for improvement.
Business Process Analysis - Design the To-Be processes
Objective is to determine options for solution and to agree future workflows and requirements. Capiro business consultants can help you achieve the following:
Deliverables
- Review assessment of current processes.
- Determine options for going forward, e.g.redesign and operate internally; outsource; etc.
- For selected option(s), design new workflows and create requirements.
Use Cases
Objective is to identify and specify use cases for the new workflows. Capiro business consultants can help you to achieve the following:
Deliverables
- Create business use cases: descriptions of user tasks without reference to automation.
- Create scenarios and prototypes to explore possible implementations.
- Create system use cases or user stories.
Tools
Capiro is a partner of MetaStorm. We can help you install and use Metastorm's ProVision tool, aimed at business process analysis and support for enterprise architectures.