Terms and Conditions

PUBLIC COURSES

Each course will have a maximum of 15 delegates.

Copyright exists on all materials supplied in any form. Copying, transfer or storage by whatever means may only be performed with the express written permission of the Directors of Capiro Ltd.

Capiro Ltd reserves the right to cancel or to re-schedule any public course. Delegates unable to attend a 'Re-scheduled' course will, where payment has been made in advance, be refunded the total invoiced value.

When the ‘Public’ Course is ‘Residential’, Capiro Ltd will reserve a hotel room for the duration of the course. This will be confirmed in our ‘Joining Instructions’ issued to each Delegate at least two weeks prior to the event.

Public Course Delegate Cancellation and Transfer Charges:

From the date of acknowledgement by Capiro Ltd, the cancellation charges for full price bookings are :-
Cancellation:
4 to 6 weeks prior to the course start date:- 15% of the course cost.
2 to 4 weeks prior to the course start date:- 25% of the course cost.
Within 2 weeks of the course start date:- 50% of the course cost.
Transfer:
4 to 6 weeks prior to the course start date:- 10% of the course cost.
2 to 4 weeks prior to the course start date:- 15% of the course cost.
Within 2 weeks of the course start date:- 20% of the course cost.

ON-SITE COURSES (Courses run for a single client at the client's site or at a site arranged by the client)

The Client may organise their own event using a venue of their choice. The training room must be equipped with tables and chairs arranged in a ‘U-shape’. A table or lectern must be provided conveniently close to the open end of the U-shape of sufficient size to hold a laptop computer (where necessary) and lecturer notes. The room should be equipped with a means of projection to be agreed between the Client and Capiro Ltd prior to commencement of the course . If projection is to be through a laptop and free standing projector, the room must be equipped with a suitable surface onto which the slide images can be projected, e.g. a free standing or fixed projector screen. The room should also be equipped with two A1 flip-charts or a White-board. Refreshments (Tea/Coffee) and Washroom facilities should be available nearby.

Capiro Ltd will deliver the course content as described in our quotation.
Cancellation or Course Transfer Requests must be made either in writing or by e-mail to the Course Administrator.

From the date of acknowledgement by Capiro Ltd, cancellation charges are as follows :
More than 1 calendar month prior to the course start date : No Charge
2 weeks to 1 calendar month prior to the course start date : 50% of the course cost.
Within 2 weeks of the course start date : 100% of the full fee.

Copyrights
Copyright and all intellectual property rights for all Course Materials shall remain the property of Capiro Ltd.

The Customer agrees not to reproduce, sell, hire or copy Course Materials (in whole or in part) and not to use such materials except for the purposes of post course reference.

Personal Belongings
Personal belongings and items belonging to or in the possession of the Customer or Delegate brought onto Capiro Ltd training courses are the sole responsibility of the owner and Capiro Ltd accepts no responsibility for such items.

VAT

Effective, 1 December 2008 all services will be charged using the new VAT rate of 15%.