Effective Interviewing
Overview
Interviewing is a vital skill for anyone in a business organisation. The technique is fundamental in requirements elicitation, the heart of the requirements engineer’s work. The analyst may also be called upon to participate in a selection panel, interviewing potential new team members. For these reasons and more, this course is a must .
Duration
1 day
Price
On request for on-sites.
Who the course will benefit
Anyone who needs to carry out interviews in the course of their work, whether for fact finding, performance review, councilling or personel selection. The course will also be of value for people who lack confidence in being the subject of an interview
Skills gained
Following successful participation in this course, delegates will be equipped to confidently and effectively plan and conduct interviews for a variety of situations.
Course Content
- What so special about interviews
- Planning an interview
- The art of questioning
- The art of listening
- Recording the interview
- Practical session – course members prepare an interview
- Body language
- Types of interview
- Practical session – course members conduct an interview
- Following up an interview
- The art of being interviewed